F.A.Q.
ARE YOU SHIPPING WORLDWIDE?
Yes. You can check delivery cost here.
HOW LONG DO I HAVE TO WAIT FOR MY ORDER?
- Germany 3-5 business days
- other EU Countries 4-10 business days
- outside EU 6-20 business days
WHAT IS YOUR RETURNS POLICY?
Customer cover the cost of returning the products.
You can check our returns policy here.
WHAT IF YOU RECEIVED A FAULTY ITEM?
B Spritz Berlin quality checks all items before they are shipped. Should there be any issues with the expedition, please return the product as soon as possible. Returned faulty items will we replaced as soon as possible.
WHAT ARE THE CUSTOM AND IMPORT CHARGES?
Customs or import duties are charged once the parcel reaches its destination.
Any charges on a parcel must be paid by the person receiving the parcel.
Custom policies and import duties vary from country to country, hence B Spritz Berlin has no control over them and cannot provide information on their cost. Please contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
HOW CAN I CONTACT YOU?
If you have any type of query, contact our team here.